1. Information We Collect
- Personal Information: Your name, phone number, email address, physical address, and details provided when contacting us, scheduling service appointments, or requesting quotes.
- Service Information: Details related to the handyman or construction services you request or purchase.
- Communication Data: Content of communications you send to us via email, SMS, or online forms.
- Automatically Collected Information: Technical data such as IP address, browser type, device identifiers, and browsing behavior on our website.
- Cookies & Tracking Technologies: We use cookies and similar tools to improve website functionality and analyze site traffic.
2. How We Use Your Information
- Provide, schedule, and complete handyman and construction services.
- Communicate regarding appointments, project updates, and service confirmations.
- Respond to inquiries, provide estimates, and deliver customer support.
- Send promotional offers, service reminders, or updates (if you have opted in).
- Improve our website, operations, and customer experience.
- Comply with applicable laws and regulations.
3. SMS Communications
By providing your mobile phone number and opting in to receive text messages from Mc Handyman LLC, you consent to receive SMS communications related to our services, appointments, and promotions.
3.1 Consent and Frequency
- You acknowledge that you are consenting to receive SMS messages from Mc Handyman LLC.
- Message frequency will vary depending on your engagement with our business, including appointment confirmations, service updates, and offers.
- Messages may be sent on a recurring basis, unless you choose to opt out.
3.2 Opt-Out and Assistance
- Opt out at any time by replying STOP.
- For assistance, reply HELP or contact us at info@mchandymantn.com or (423) 218-2293.
- After opting out, you may continue to receive transactional or service-related texts (e.g., appointment confirmations).
3.3 Message and Data Rates
Standard message and data rates may apply according to your mobile carrier and plan.
3.4 Data Privacy for SMS
- We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes.
- Text messaging originator opt-in data and consent will not be shared with any third parties.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain accurate business records.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to or a copy of the information we hold about you.
- Request correction or deletion of your personal information.
- Withdraw consent for certain types of processing, including marketing messages.
To exercise these rights, contact us at info@mchandymantn.com.
9. Third-Party Links
Our website may contain links to third-party sites. Mc Handyman LLC is not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from minors. If such data is inadvertently collected, it will be promptly deleted.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Updated versions will include a new “Last Updated” date at the top of this page.
12. Contact Us
Mc Handyman LLCAddress: 4855 Freewill Rd Cleveland, TN 37312
Email: info@mchandymantn.com
Phone: (423) 218-2293